Error codes explain dolution - Revision history

Khkoh: /* The entered transaction does not exist or cannot be voided. */

2026-09-07T06:00:14Z

The entered transaction does not exist or cannot be voided.

← Older revision		Revision as of 14:00, 7 September 2026
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	== The entered transaction does not exist or cannot be voided. ==		== The entered transaction does not exist or cannot be voided. ==
			This message appears when the selected transaction cannot be voided.

			The most common reasons are:

			# '''The transaction has downstream transactions'''The transaction has already been used to create or process one or more subsequent transactions. In this case, the downstream transactions must be voided '''first''', before the original transaction can be voided.
			# '''The transaction has already been fully voided'''The transaction may have been voided previously and therefore cannot be voided again.

			=== What should I do? ===

			# Please check the transaction and its related transactions to determine whether any downstream transactions exist or whether the transaction has already been voided.
			# If downstream transactions exist, '''void them first and then try to void the original transaction again'''.

			[[#Top\|<u>Go to Top</u>]]

Khkoh at 05:55, 7 September 2026

2026-09-07T05:55:32Z

← Older revision		Revision as of 13:55, 7 September 2026
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	__FORCETOC__		__FORCETOC__

	== <span id="err message 1"><span style="color:~~RED~~">This document cannot be processed because there is insufficient quantity for items marked.</span> ==		== <span id="err message 1"><span style="color:black">This document cannot be processed because there is insufficient quantity for items marked.</span> ==
	[[#err message 1\|Tag:#err message 1]]		[[#err message 1\|Tag:#err message 1]]

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	----		----

	== <span id="err message 1"><span style="color:~~red~~">The customer could not be added Tutorial, error code : 1062 error message : Duplicate entry for key ...</span> ==		== <span id="err message 1"><span style="color:black">The customer could not be added Tutorial, error code : 1062 error message : Duplicate entry for key ...</span> ==
	[[#err message 2\|Tag:#err message 2]]		[[#err message 2\|Tag:#err message 2]]

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	----		----

	== <span id="Unable to find xref table"><span style="color:~~red~~">TCPDF error: Unable to find xref table.</span> ==		== <span id="Unable to find xref table"><span style="color:black">TCPDF error: Unable to find xref table.</span> ==
	[[#Unable to find xref table\|Tag:#Unable to find xref table]]		[[#Unable to find xref table\|Tag:#Unable to find xref table]]

Khkoh at 05:54, 7 September 2026

2026-09-07T05:54:35Z

← Older revision		Revision as of 13:54, 7 September 2026
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	__FORCETOC__		__FORCETOC__

	===<span id="err message 1"><span style="color:RED">This document cannot be processed because there is insufficient quantity for items marked.</span>===		== <span id="err message 1"><span style="color:RED">This document cannot be processed because there is insufficient quantity for items marked.</span> ==
	[[#err message 1\|Tag:#err message 1]]		[[#err message 1\|Tag:#err message 1]]

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	----		----

	===<span id="err message 1"><span style="color:red">The customer could not be added Tutorial, error code : 1062 error message : Duplicate entry for key ...</span>===		== <span id="err message 1"><span style="color:red">The customer could not be added Tutorial, error code : 1062 error message : Duplicate entry for key ...</span> ==
	[[#err message 2\|Tag:#err message 2]]		[[#err message 2\|Tag:#err message 2]]

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	----		----

	===<span id="Unable to find xref table"><span style="color:red">TCPDF error: Unable to find xref table.</span>===		== <span id="Unable to find xref table"><span style="color:red">TCPDF error: Unable to find xref table.</span> ==
	[[#Unable to find xref table\|Tag:#Unable to find xref table]]		[[#Unable to find xref table\|Tag:#Unable to find xref table]]

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	----		----

			== The entered transaction does not exist or cannot be voided. ==

Khkoh: /* The customer could not be added Tutorial, error code : 1062 error message : Duplicate entry for key ... */

2023-10-02T11:38:18Z

The customer could not be added Tutorial, error code : 1062 error message : Duplicate entry for key ...

← Older revision		Revision as of 19:38, 2 October 2023
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	[[#err message 2\|Tag:#err message 2]]		[[#err message 2\|Tag:#err message 2]]

	This error occur when user enter a short name of customer or supplier and when the short name already appeared in the customer or supplier records. Change the short name and user will be able to capture the customer or supplier records.		This error occur when user enter a short name of customer or supplier and when the short name already appeared in the customer or supplier records.

			'''Solutions:''' Change the short name and user will be able to capture the customer or supplier records.

	[[#Top\|<u>Go to Top</u>]]		[[#Top\|<u>Go to Top</u>]]
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	The TCPDF error "Unable to find xref table" means that the TCPDF library is unable to find the cross-reference table in the PDF file you are trying to process. The cross-reference table is a table that maps all of the objects in a PDF file to their respective locations in the file. Without the cross-reference table, TCPDF cannot properly process the PDF file.		The TCPDF error "Unable to find xref table" means that the TCPDF library is unable to find the cross-reference table in the PDF file you are trying to process. The cross-reference table is a table that maps all of the objects in a PDF file to their respective locations in the file. Without the cross-reference table, TCPDF cannot properly process the PDF file.

			The PDF file should be of Acrobat Reader format v5.0 (PDF format v1.4) or lower since Highnix ERP uses the open source FPDI v1.2.1 library. The PDF can be generated using most open source PDF creater such as CutePDF, PDFCreator or doPDF.

	There are a few possible reasons why you might be getting this error:		There are a few possible reasons why you might be getting this error:
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	* The PDF file is in a version that is not compatible with TCPDF.		* The PDF file is in a version that is not compatible with TCPDF.
	* The PDF file is password-protected.		* The PDF file is password-protected.
			'''Solutions:''' Recreate the PDF using Libreoffice (export to PDF), or PDF printer such as CutePDF, PDFCreateor or doPDF.

	[[#Top\|<u>Go to Top</u>]]		[[#Top\|<u>Go to Top</u>]]

	----		----

Khkoh: /* TCPDF error: Unable to find xref table. */

2023-10-02T11:33:07Z

TCPDF error: Unable to find xref table.

← Older revision		Revision as of 19:33, 2 October 2023
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	----		----

	===<span id="~~err message 1~~"><span style="color:red">TCPDF error: Unable to find xref table.</span>===		===<span id="Unable to find xref table"><span style="color:red">TCPDF error: Unable to find xref table.</span>===
	[[#~~err message 2~~\|Tag:#~~err message 2~~]]		[[#Unable to find xref table\|Tag:#Unable to find xref table]]

	The TCPDF error "Unable to find xref table" means that the TCPDF library is unable to find the cross-reference table in the PDF file you are trying to process. The cross-reference table is a table that maps all of the objects in a PDF file to their respective locations in the file. Without the cross-reference table, TCPDF cannot properly process the PDF file.		The TCPDF error "Unable to find xref table" means that the TCPDF library is unable to find the cross-reference table in the PDF file you are trying to process. The cross-reference table is a table that maps all of the objects in a PDF file to their respective locations in the file. Without the cross-reference table, TCPDF cannot properly process the PDF file.

Khkoh: /* The customer could not be added Tutorial, error code : 1062 error message : Duplicate entry for key ... */

2023-10-02T11:32:35Z

The customer could not be added Tutorial, error code : 1062 error message : Duplicate entry for key ...

← Older revision		Revision as of 19:32, 2 October 2023
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	----		----

	===<span id="err message 1"><span style="color:red">~~The customer could not be added Tutorial,~~ error ~~code~~ : ~~1062 error message : Duplicate entry for key ..~~.</span>===		===<span id="err message 1"><span style="color:red">TCPDF error: Unable to find xref table.</span>===
	[[#err message 2\|Tag:#err message 2]]		[[#err message 2\|Tag:#err message 2]]

	~~This~~ error ~~occur when user enter~~ a ~~short name~~ of ~~customer or supplier and when~~ the ~~short name already appeared~~ in the ~~customer or supplier records~~. ~~Change~~ the ~~short name and user will~~ be ~~able to capture the customer or supplier records~~.		The TCPDF error "Unable to find xref table" means that the TCPDF library is unable to find the cross-reference table in the PDF file you are trying to process. The cross-reference table is a table that maps all of the objects in a PDF file to their respective locations in the file. Without the cross-reference table, TCPDF cannot properly process the PDF file.

			There are a few possible reasons why you might be getting this error:

			* The PDF file is corrupted.
			* The PDF file is in a version that is not compatible with TCPDF.
			* The PDF file is password-protected.

	[[#Top\|<u>Go to Top</u>]]		[[#Top\|<u>Go to Top</u>]]

	----		----

Khkoh: /* The customer could not be added Tutorial, error code : 1062 error message : Duplicate entry for key ... */

2023-10-02T11:31:29Z

The customer could not be added Tutorial, error code : 1062 error message : Duplicate entry for key ...

← Older revision		Revision as of 19:31, 2 October 2023
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	This error message occur when a delivery or direct invoice is processed. If user does not set '''Negative Inventory Allowed?''' in System setup, System and General GL, then when there is insufficient inventory for the items at the time of delivery or direct invoice tranaction, this message will appear. '''Note:''' The delivery or direct invoice date play an important part of the control. For example, today is 1 Mar 2023. If the stock of the item is received on 10 Feb 2023, and the delivery or direct inovice date is before the stock take in date (i.e. before 10 Feb), the same warning message will appear. Therefore, user must determine the date of the document to be used to ensure that the stock is sufficient before processing the delivery or direct invoice.		This error message occur when a delivery or direct invoice is processed. If user does not set '''Negative Inventory Allowed?''' in System setup, System and General GL, then when there is insufficient inventory for the items at the time of delivery or direct invoice tranaction, this message will appear. '''Note:''' The delivery or direct invoice date play an important part of the control. For example, today is 1 Mar 2023. If the stock of the item is received on 10 Feb 2023, and the delivery or direct inovice date is before the stock take in date (i.e. before 10 Feb), the same warning message will appear. Therefore, user must determine the date of the document to be used to ensure that the stock is sufficient before processing the delivery or direct invoice.

			[[#Top\|<u>Go to Top</u>]]

			----

			===<span id="err message 1"><span style="color:red">The customer could not be added Tutorial, error code : 1062 error message : Duplicate entry for key ...</span>===
			[[#err message 2\|Tag:#err message 2]]

			This error occur when user enter a short name of customer or supplier and when the short name already appeared in the customer or supplier records. Change the short name and user will be able to capture the customer or supplier records.

	[[#Top\|<u>Go to Top</u>]]		[[#Top\|<u>Go to Top</u>]]

Khkoh at 07:51, 29 September 2023

2023-09-29T07:51:08Z

← Older revision		Revision as of 15:51, 29 September 2023
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	This error occur when user enter a short name of customer or supplier and when the short name already appeared in the customer or supplier records. Change the short name and user will be able to capture the customer or supplier records.		This error occur when user enter a short name of customer or supplier and when the short name already appeared in the customer or supplier records. Change the short name and user will be able to capture the customer or supplier records.

	~~[[#Top\|<u>Go to Top</u>]]~~

	~~----~~

	~~===<span id="err message 1"><span style="color:red"></span>===~~
	~~[[#err message 2\|Tag:#err message 2]]~~



	[[#Top\|<u>Go to Top</u>]]		[[#Top\|<u>Go to Top</u>]]

	----		----

Khkoh: /* The customer could not be added Tutorial, error code : 1062 error message : Duplicate entry for key ... */

2023-09-29T07:37:34Z

The customer could not be added Tutorial, error code : 1062 error message : Duplicate entry for key ...

← Older revision		Revision as of 15:37, 29 September 2023
Line 19:		Line 19:
	----		----

	===<span id="err message 1"><span style="color:red">~~The customer could not be added Tutorial, error code : 1062 error message : Duplicate entry for key ...~~</span>===		===<span id="err message 1"><span style="color:red"></span>===
	[[#err message 2\|Tag:#err message 2]]		[[#err message 2\|Tag:#err message 2]]

	This error occur when user enter a short name of customer or supplier and when the short name already appeared in the customer or supplier records. Change the short name and user will be able to capture the customer or supplier records.

	[[#Top\|<u>Go to Top</u>]]		[[#Top\|<u>Go to Top</u>]]

	----		----

Khkoh: /* The customer could not be added Tutorial, error code : 1062 error message : Duplicate entry for key ... */

2023-09-29T07:37:04Z

The customer could not be added Tutorial, error code : 1062 error message : Duplicate entry for key ...

← Older revision		Revision as of 15:37, 29 September 2023
Line 5:		Line 5:

	This error message occur when a delivery or direct invoice is processed. If user does not set '''Negative Inventory Allowed?''' in System setup, System and General GL, then when there is insufficient inventory for the items at the time of delivery or direct invoice tranaction, this message will appear. '''Note:''' The delivery or direct invoice date play an important part of the control. For example, today is 1 Mar 2023. If the stock of the item is received on 10 Feb 2023, and the delivery or direct inovice date is before the stock take in date (i.e. before 10 Feb), the same warning message will appear. Therefore, user must determine the date of the document to be used to ensure that the stock is sufficient before processing the delivery or direct invoice.		This error message occur when a delivery or direct invoice is processed. If user does not set '''Negative Inventory Allowed?''' in System setup, System and General GL, then when there is insufficient inventory for the items at the time of delivery or direct invoice tranaction, this message will appear. '''Note:''' The delivery or direct invoice date play an important part of the control. For example, today is 1 Mar 2023. If the stock of the item is received on 10 Feb 2023, and the delivery or direct inovice date is before the stock take in date (i.e. before 10 Feb), the same warning message will appear. Therefore, user must determine the date of the document to be used to ensure that the stock is sufficient before processing the delivery or direct invoice.

			[[#Top\|<u>Go to Top</u>]]

			----

			===<span id="err message 1"><span style="color:red">The customer could not be added Tutorial, error code : 1062 error message : Duplicate entry for key ...</span>===
			[[#err message 2\|Tag:#err message 2]]

			This error occur when user enter a short name of customer or supplier and when the short name already appeared in the customer or supplier records. Change the short name and user will be able to capture the customer or supplier records.

	[[#Top\|<u>Go to Top</u>]]		[[#Top\|<u>Go to Top</u>]]