Receive Customer Payment - Revision history

Khkoh: /* Receive Customer Payment */

2025-10-31T02:20:31Z

Receive Customer Payment

Khkoh: /* Receive Customer Payment */

2025-10-31T02:19:53Z

Receive Customer Payment

← Older revision		Revision as of 10:19, 31 October 2025
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	The Receive Customer Payment interface allows users to efficiently process and record customer payments. Follow these steps to ensure accurate and efficient handling of customer payments.		The Receive Customer Payment interface allows users to efficiently process and record customer payments. Follow these steps to ensure accurate and efficient handling of customer payments.

	==== 1. Accessing the Interface ====		==== Accessing the Interface ====

	# Navigate to the Receive Customer Payment page.		# Navigate to the Receive Customer Payment page.
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	# Identify the customer and their branch.		# Identify the customer and their branch.

	==== 2. Allocating Payments to Invoices ====		==== Allocating Payments to Invoices ====

	# '''Listing Outstanding Invoices:'''		# '''Listing Outstanding Invoices:'''
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	#* Instead, enter the payment amount in the "This Allocation" box provided.		#* Instead, enter the payment amount in the "This Allocation" box provided.

	==== 3. Calculating Total Allocated Amount ====		==== Calculating Total Allocated Amount ====

	# '''Automatic Calculation:'''		# '''Automatic Calculation:'''
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	#* If the amount is set below the Total Amount Allocated and the "Add Payment" button is clicked, the invoices will be closed, and the shortfall will not be reflected in the General Ledger (GL) record but will be recorded as a negative outstanding balance.		#* If the amount is set below the Total Amount Allocated and the "Add Payment" button is clicked, the invoices will be closed, and the shortfall will not be reflected in the General Ledger (GL) record but will be recorded as a negative outstanding balance.

	==== 4. Rectifying Negative Outstanding Balances ====		==== Rectifying Negative Outstanding Balances ====

	# '''Navigate to Allocation:'''		# '''Navigate to Allocation:'''

Khkoh at 05:27, 29 July 2024

2024-07-29T05:27:05Z

← Older revision		Revision as of 13:27, 29 July 2024
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	~~The '''Receive Customer Payment''' interface allows users to efficiently process and record customer payments.~~

	Upon accessing this page, the user must select the bank account to which the payment will be deposited and identify the customer and their branch. If the customer has any outstanding invoices, they will be listed. Based on the payment amount, the user can simply check the corresponding checkbox to allocate the full amount to an invoice. If the payment amount is not sufficient to cover the full invoice, the user should not check the checkbox. Instead, they should enter the payment amount in the "This Allocation" box provided.

	The system will automatically calculate and display the total allocated amount in the "Total Amount Allocated" box below the table. '''Warning:''' Do not modify this calculated amount unless you are certain of the necessary changes. If the amount is adjusted to exceed the Total Amount Allocated, the surplus will be recorded and can be applied to other invoices. Conversely, if the amount is set below the Total Amount Allocated and the "Add Payment" button is clicked, the invoices will be closed and the shortfall will not be reflected in the general ledger (GL) record but will be recorded as a negative outstanding balance.

	To rectify this negative outstanding balance, the user needs to navigate to Sales > Transaction > Allocate Payments or Credit Notes and check the "Show Settled Items" box so the negative outstanding balance appears. Click on the "Allocate" icon of the item to open the allocation transaction, adjust the amount in the "This Allocation" field of the corresponding item to the correct value, and "Process" it. The amount will be re-allocated correctly, rectifying the payment or allocation.


	=== Receive Customer Payment ===		=== Receive Customer Payment ===
	The Receive Customer Payment interface allows users to efficiently process and record customer payments. Follow these steps to ensure accurate and efficient handling of customer payments.		The Receive Customer Payment interface allows users to efficiently process and record customer payments. Follow these steps to ensure accurate and efficient handling of customer payments.

Khkoh at 05:26, 29 July 2024

2024-07-29T05:26:46Z

← Older revision		Revision as of 13:26, 29 July 2024
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	To rectify this negative outstanding balance, the user needs to navigate to Sales > Transaction > Allocate Payments or Credit Notes and check the "Show Settled Items" box so the negative outstanding balance appears. Click on the "Allocate" icon of the item to open the allocation transaction, adjust the amount in the "This Allocation" field of the corresponding item to the correct value, and "Process" it. The amount will be re-allocated correctly, rectifying the payment or allocation.		To rectify this negative outstanding balance, the user needs to navigate to Sales > Transaction > Allocate Payments or Credit Notes and check the "Show Settled Items" box so the negative outstanding balance appears. Click on the "Allocate" icon of the item to open the allocation transaction, adjust the amount in the "This Allocation" field of the corresponding item to the correct value, and "Process" it. The amount will be re-allocated correctly, rectifying the payment or allocation.


			=== Receive Customer Payment ===
			The Receive Customer Payment interface allows users to efficiently process and record customer payments. Follow these steps to ensure accurate and efficient handling of customer payments.

			==== 1. Accessing the Interface ====

			# Navigate to the Receive Customer Payment page.
			# Select the bank account where the payment will be deposited.
			# Identify the customer and their branch.

			==== 2. Allocating Payments to Invoices ====

			# '''Listing Outstanding Invoices:'''
			#* If the customer has any outstanding invoices, they will be listed.
			# '''Allocating Full Payment:'''
			#* To allocate the full payment amount to an invoice, simply check the corresponding checkbox.
			# '''Partial Payment Allocation:'''
			#* If the payment amount is not sufficient to cover the full invoice, do not check the checkbox.
			#* Instead, enter the payment amount in the "This Allocation" box provided.

			==== 3. Calculating Total Allocated Amount ====

			# '''Automatic Calculation:'''
			#* The system will automatically calculate and display the total allocated amount in the "Total Amount Allocated" box below the table.
			# '''Warning:'''
			#* Do not modify this calculated amount unless you are certain of the necessary changes.
			#* If the amount is adjusted to exceed the Total Amount Allocated, the surplus will be recorded and can be applied to other invoices.
			#* If the amount is set below the Total Amount Allocated and the "Add Payment" button is clicked, the invoices will be closed, and the shortfall will not be reflected in the General Ledger (GL) record but will be recorded as a negative outstanding balance.

			==== 4. Rectifying Negative Outstanding Balances ====

			# '''Navigate to Allocation:'''
			#* Go to Sales > Transaction > Allocate Payments or Credit Notes.
			# '''Show Settled Items:'''
			#* Check the "Show Settled Items" box to display the negative outstanding balance.
			# '''Adjust Allocation:'''
			#* Click on the "Allocate" icon of the item to open the allocation transaction.
			#* Adjust the amount in the "This Allocation" field of the corresponding item to the correct value.
			#* Click "Process" to re-allocate the amount correctly, rectifying the payment or allocation.

Khkoh at 02:59, 20 July 2024

2024-07-20T02:59:44Z

← Older revision		Revision as of 10:59, 20 July 2024
Line 3:		Line 3:
	Upon accessing this page, the user must select the bank account to which the payment will be deposited and identify the customer and their branch. If the customer has any outstanding invoices, they will be listed. Based on the payment amount, the user can simply check the corresponding checkbox to allocate the full amount to an invoice. If the payment amount is not sufficient to cover the full invoice, the user should not check the checkbox. Instead, they should enter the payment amount in the "This Allocation" box provided.		Upon accessing this page, the user must select the bank account to which the payment will be deposited and identify the customer and their branch. If the customer has any outstanding invoices, they will be listed. Based on the payment amount, the user can simply check the corresponding checkbox to allocate the full amount to an invoice. If the payment amount is not sufficient to cover the full invoice, the user should not check the checkbox. Instead, they should enter the payment amount in the "This Allocation" box provided.

	The system will automatically calculate and display the total allocated amount in the "Total Amount Allocated" box below the table. '''Warning''': Do not modify this calculated amount unless you are certain of the necessary changes. If the amount is adjusted to exceed the Total Amount Allocated, the surplus will be recorded and can be applied to other invoices. Conversely, if the amount is set below the Total Amount Allocated and the "Add Payment" button is clicked, the invoices will be closed and the shortfall will be ~~written off without a~~ general ledger (GL) record.		The system will automatically calculate and display the total allocated amount in the "Total Amount Allocated" box below the table. '''Warning:''' Do not modify this calculated amount unless you are certain of the necessary changes. If the amount is adjusted to exceed the Total Amount Allocated, the surplus will be recorded and can be applied to other invoices. Conversely, if the amount is set below the Total Amount Allocated and the "Add Payment" button is clicked, the invoices will be closed and the shortfall will not be reflected in the general ledger (GL) record but will be recorded as a negative outstanding balance.

			To rectify this negative outstanding balance, the user needs to navigate to Sales > Transaction > Allocate Payments or Credit Notes and check the "Show Settled Items" box so the negative outstanding balance appears. Click on the "Allocate" icon of the item to open the allocation transaction, adjust the amount in the "This Allocation" field of the corresponding item to the correct value, and "Process" it. The amount will be re-allocated correctly, rectifying the payment or allocation.

Khkoh at 09:14, 19 July 2024

2024-07-19T09:14:07Z

← Older revision		Revision as of 17:14, 19 July 2024
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	The Receive Customer Payment interface ~~provides the abilitiy to the~~ users to process and record ~~the~~ customer's payments.		The '''Receive Customer Payment''' interface allows users to efficiently process and record customer payments.

	~~When entering into~~ this page, user ~~needs to~~ select the bank account to be deposited ~~to of this payment,~~ and ~~select~~ the customer and ~~its~~ branch. ~~Once these are selected, if there is~~ any outstanding invoices ~~for this customer~~, it will be listed. ~~Depending~~ on the amount ~~paid~~, user can simply ~~click on~~ the ~~check box and~~ the full amount ~~will be allocated~~. If the amount ~~allocated~~ is not the full ~~amount of the~~ invoice, user ~~'''SHOULD NOT'''~~ check on the ~~check box but~~ enter the amount in the ~~box provided~~ "This Allocation".		Upon accessing this page, the user must select the bank account to which the payment will be deposited and identify the customer and their branch. If the customer has any outstanding invoices, they will be listed. Based on the payment amount, the user can simply check the corresponding checkbox to allocate the full amount to an invoice. If the payment amount is not sufficient to cover the full invoice, the user should not check the checkbox. Instead, they should enter the payment amount in the "This Allocation" box provided.

	The system will ~~then~~ automatically ~~compute~~ the total amount ~~allocated and display~~ in the ~~box~~ "Total Amount Allocated" below the table. '''Warning:''' Do not ~~amend the~~ calculated amount unless ~~you absolutely know what~~ you are ~~doing~~. ~~Note that if it~~ is ~~changed~~ to ~~the value above~~ the Total Amount Allocated, the ~~excess amount~~ will be recorded and can be ~~allocated~~ to other invoices. ~~However~~, if the ~~value~~ is below the Total Amount Allocated~~, if~~ the "Add Payment" button is clicked, the invoices will be closed and the shortfall will be written off ~~with no~~ GL ~~recording~~.		The system will automatically calculate and display the total allocated amount in the "Total Amount Allocated" box below the table. '''Warning''': Do not modify this calculated amount unless you are certain of the necessary changes. If the amount is adjusted to exceed the Total Amount Allocated, the surplus will be recorded and can be applied to other invoices. Conversely, if the amount is set below the Total Amount Allocated and the "Add Payment" button is clicked, the invoices will be closed and the shortfall will be written off without a general ledger (GL) record.

Khkoh: Created page with "The Receive Customer Payment interface provides the abilitiy to the users to process and record the customer's payments. When entering into this page, user needs to select the bank account to be deposited to of this payment, and select the customer and its branch. Once these are selected, if there is any outstanding invoices for this customer, it will be listed. Depending on the amount paid, user can simply click on the check box and the full amount will be allocate..."

2024-07-19T09:11:20Z

Created page with "The Receive Customer Payment interface provides the abilitiy to the users to process and record the customer's payments. When entering into this page, user needs to select the bank account to be deposited to of this payment, and select the customer and its branch. Once these are selected, if there is any outstanding invoices for this customer, it will be listed. Depending on the amount paid, user can simply click on the check box and the full amount will be allocate..."

New page

The Receive Customer Payment interface provides the abilitiy to the users to process and record the customer's payments.

When entering into this page, user needs to select the bank account to be deposited to of this payment, and select the customer and its branch. Once these are selected, if there is any outstanding invoices for this customer, it will be listed. Depending on the amount paid, user can simply click on the check box and the full amount will be allocated. If the amount allocated is not the full amount of the invoice, user '''SHOULD NOT''' check on the check box but enter the amount in the box provided "This Allocation".

The system will then automatically compute the total amount allocated and display in the box "Total Amount Allocated" below the table. '''Warning:''' Do not amend the calculated amount unless you absolutely know what you are doing. Note that if it is changed to the value above the Total Amount Allocated, the excess amount will be recorded and can be allocated to other invoices. However, if the value is below the Total Amount Allocated, if the "Add Payment" button is clicked, the invoices will be closed and the shortfall will be written off with no GL recording.

← Older revision		Revision as of 10:20, 31 October 2025
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	=== Receive Customer Payment ===		== Receive Customer Payment ==
	The Receive Customer Payment interface allows users to efficiently process and record customer payments. Follow these steps to ensure accurate and efficient handling of customer payments.		The Receive Customer Payment interface allows users to efficiently process and record customer payments. Follow these steps to ensure accurate and efficient handling of customer payments.

	==== Accessing the Interface ====		=== Accessing the Interface ===

	# Navigate to the Receive Customer Payment page.		# Navigate to the Receive Customer Payment page.
	# Select the bank account where the payment will be deposited.		# Select the bank account where the payment will be deposited.
	# Identify the customer and their branch.		# Identify the customer and their branch.

	==== Allocating Payments to Invoices ====		=== Allocating Payments to Invoices ===

	# '''Listing Outstanding Invoices:'''		# '''Listing Outstanding Invoices:'''
	#* If the customer has any outstanding invoices, they will be listed.		#* If the customer has any outstanding invoices, they will be listed.
Line 18:		Line 16:
	#* Instead, enter the payment amount in the "This Allocation" box provided.		#* Instead, enter the payment amount in the "This Allocation" box provided.

	==== Calculating Total Allocated Amount ====		=== Calculating Total Allocated Amount ===

	# '''Automatic Calculation:'''		# '''Automatic Calculation:'''
	#* The system will automatically calculate and display the total allocated amount in the "Total Amount Allocated" box below the table.		#* The system will automatically calculate and display the total allocated amount in the "Total Amount Allocated" box below the table.
Line 27:		Line 24:
	#* If the amount is set below the Total Amount Allocated and the "Add Payment" button is clicked, the invoices will be closed, and the shortfall will not be reflected in the General Ledger (GL) record but will be recorded as a negative outstanding balance.		#* If the amount is set below the Total Amount Allocated and the "Add Payment" button is clicked, the invoices will be closed, and the shortfall will not be reflected in the General Ledger (GL) record but will be recorded as a negative outstanding balance.

	==== Rectifying Negative Outstanding Balances ====		=== Rectifying Negative Outstanding Balances ===

	# '''Navigate to Allocation:'''		# '''Navigate to Allocation:'''
	#* Go to Sales > Transaction > Allocate Payments or Credit Notes.		#* Go to Sales > Transaction > Allocate Payments or Credit Notes.