Sending of Customer Purchase Order Status: Difference between revisions

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== Sending of Customer Purchase Order Status ==
== Sending of Customer Purchase Order Status ==
User can easily send the SO status to the customer.
Users can easily send the Sales Order (SO) status to the customer directly from the system.


# Navigate to Sales Mgt, Inquiry, Sales Order Inquiry and select the SO you want to provide the status.
# Navigate to '''Sales Mgt > Inquiry > Sales Order Inquiry''' and select the Sales Order for which you want to provide the status.
# Click on the Pencil Icon on the right of the SO and teh Modifying Sales Order page will be shown.
# Click on the pencil icon on the right of the selected SO. The '''Modify Sales Order''' page will be displayed.
# On the top right, there is a Status pull-down menu. Just select the desired standard response accordingly.
# At the top right of the page, locate the '''Status''' pull-down menu and select the appropriate standard response.
# Click on Commit Order changes.
# Click on '''Commit Order Changes'''.
# On the option page, click on the option "Send the Sales Order Status" and the system will trigger the process of sending the status to the customer.
# On the confirmation page, select the option '''Send the Sales Order Status'''. The system will then trigger the process to send the status update to the customer.
[[File:SO status.png|none|thumb|800x800px]]


[[File:SO status.png|none|thumb|800x800px]]
 
Go to next related page: [[Send Invoices to Government]]

Latest revision as of 18:02, 3 December 2025


Sending of Customer Purchase Order Status

Users can easily send the Sales Order (SO) status to the customer directly from the system.

  1. Navigate to Sales Mgt > Inquiry > Sales Order Inquiry and select the Sales Order for which you want to provide the status.
  2. Click on the pencil icon on the right of the selected SO. The Modify Sales Order page will be displayed.
  3. At the top right of the page, locate the Status pull-down menu and select the appropriate standard response.
  4. Click on Commit Order Changes.
  5. On the confirmation page, select the option Send the Sales Order Status. The system will then trigger the process to send the status update to the customer.
SO status.png


Go to next related page: Send Invoices to Government

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