Error codes explain dolution

This document cannot be processed because there is insufficient quantity for items marked.

Tag:#err message 1

This error message occur when a delivery or direct invoice is processed. If user does not set Negative Inventory Allowed? in System setup, System and General GL, then when there is insufficient inventory for the items at the time of delivery or direct invoice tranaction, this message will appear. Note: The delivery or direct invoice date play an important part of the control. For example, today is 1 Mar 2023. If the stock of the item is received on 10 Feb 2023, and the delivery or direct inovice date is before the stock take in date (i.e. before 10 Feb), the same warning message will appear. Therefore, user must determine the date of the document to be used to ensure that the stock is sufficient before processing the delivery or direct invoice.

Go to Top

---

The customer could not be added Tutorial, error code : 1062 error message : Duplicate entry for key ...

Tag:#err message 2

This error occur when user enter a short name of customer or supplier and when the short name already appeared in the customer or supplier records.

Solutions: Change the short name and user will be able to capture the customer or supplier records.

Go to Top

---

TCPDF error: Unable to find xref table.

Tag:#Unable to find xref table

The TCPDF error "Unable to find xref table" means that the TCPDF library is unable to find the cross-reference table in the PDF file you are trying to process. The cross-reference table is a table that maps all of the objects in a PDF file to their respective locations in the file. Without the cross-reference table, TCPDF cannot properly process the PDF file.

The PDF file should be of Acrobat Reader format v5.0 (PDF format v1.4) or lower since Highnix ERP uses the open source FPDI v1.2.1 library. The PDF can be generated using most open source PDF creater such as CutePDF, PDFCreator or doPDF.

There are a few possible reasons why you might be getting this error:

• The PDF file is corrupted.
• The PDF file is in a version that is not compatible with TCPDF.
• The PDF file is password-protected.

Solutions: Recreate the PDF using Libreoffice (export to PDF), or PDF printer such as CutePDF, PDFCreateor or doPDF.

Go to Top

---

The entered transaction does not exist or cannot be voided.

This message appears when the selected transaction cannot be voided.

The most common reasons are:

1. The transaction has downstream transactionsThe transaction has already been used to create or process one or more subsequent transactions. In this case, the downstream transactions must be voided first, before the original transaction can be voided.
2. The transaction has already been fully voidedThe transaction may have been voided previously and therefore cannot be voided again.

What should I do?

1. Please check the transaction and its related transactions to determine whether any downstream transactions exist or whether the transaction has already been voided.
2. If downstream transactions exist, void them first and then try to void the original transaction again.

Go to Top