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DO AND DON'T

Tag:#do and do not

When utilizing a web-based ERP system, it's essential to be mindful of certain behaviors and practices to enhance your overall experience. Here are some key recommendations:

DO:

1. Regularly Update Your Browser: Ensure your web browser is up-to-date to maximize compatibility and security.
2. Familiarize Yourself with Navigation: Take time to explore and understand the system's navigation menus and features.
3. Use Strong Passwords: Maintain strong and unique passwords for your ERP account to enhance security. Highnix strongly encourages users to subscribe to 2FA (Two-Factor Authentication) and enforce password changes. These measures significantly enhance access control and prevent former employees from accessing the system. Contact our Sales Team at [email protected] for more information.
4. Keep Data Secure: Be cautious when sharing sensitive information and adhere to security protocols.
5. Regularly Back Up Data: Highnix offers a daily backup service for a nominal fee to prevent data loss in case of unexpected issues. You can activate the daily data backup service by subscribing to the yearly maintenance service. Highnix also provides a convenient backup feature accessible through System Setup, Maintenance, Backup and Restore. Additionally, users have the flexibility to perform ad-hoc backups as needed.

DON'T:

1. Ignore System Updates: Avoid neglecting system updates or patches, as they often contain crucial improvements and security fixes. Highnix strongly urges all users to subscribe to the very affordable yearly maintenance service, which includes these patches and crucial improvements. Neglecting updates can add unnecessary risks to your business.
2. Share Credentials: Never share your login credentials with others to protect your account integrity.
3. Overload the System: Refrain from overwhelming the system with excessive data or simultaneous actions.
4. Bypass Security Measures: Do not bypass or disable security features, as they are in place to safeguard your data.
5. Neglect Training: Don't skip training sessions or user guides; investing time in learning the system can greatly improve efficiency.
6. Avoid Multiple Tabs for Transactions: Only one transaction should be performed per browser session. For example, when creating a Delivery Order, only one browser tab should be open to carry out that transaction. Opening multiple tabs for different transactions in the same browser can lead to unexpected results. Transactions include any actions where information is entered and recorded in the system, such as Item Entry, Journals, Sales, Purchases, GRN entries, and more. However, it is acceptable to open multiple tabs for different inquiries or non-transactional activities.
7. Large Data Set: Tag:#Large Data Set If the data set is large, for example, you have 2 thousand item records, it's essential to allow the system to download the data to the browser's memory placeholder. Avoid rushing to use the cursor to move to other fields and start entering data before the system has completed the data retrieval process. It will cause error to the system and affect the data integrity. Use Tab Key to move your cursor instead. This ensures a smoother and error-free data entry experience. Generally the Internet speed is able to handle most data set within milli-seconds.

By adhering to these "DOs and DON'Ts," you can make the most of your web-based ERP system while ensuring a secure and productive experience.

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