Sending InvoiceNow To Customers

Why Send InvoiceNow?

InvoiceNow is a nationwide e-invoicing network designed to streamline invoice processing workflows for businesses of all sizes. By utilizing InvoiceNow, companies can enhance operational efficiency, reduce costs, and accelerate payment cycles.

Research conducted by IMDA reveals the cost of processing invoices as follows:

• S$30 for a paper invoice
• S$27 for an emailed PDF invoice
• Less than S$10 for an e-invoice

This significant cost reduction highlights the value of adopting e-invoicing. For more details, you can download the InvoiceNow FAQ from IMDA: InvoiceNow FAQ.

How to Send Invoices via InvoiceNow

Sending Invoices to Non-Government Agencies

Sending an InvoiceNow e-invoice is a simple process that begins after creating a Sales or Tax invoice. For detailed instructions on how to prepare a Sales/Tax invoice, please refer to the [Sales Invoice] documentation. Once the invoice is created, users will encounter an option page (Fig 1). From there, click on the "Send E-invoice via Peppol" link. This action converts the invoice into the Singapore Peppol E-invoice standard and initiates its transmission through the Peppol Network.

Steps to Send a Prepared Invoice

If you already have a prepared invoice and wish to send it via InvoiceNow, follow these steps:

1. Navigate to Sales Management > Inquiries > Customer Transaction Inquiry.
2. Locate the relevant invoice in the list and click the edit button (pencil icon) for the selected invoice.
3. Without making any changes to the invoice, click on the "Process Invoice" button at the bottom of the page.
4. An option page (Fig 1) will appear. Click on the "Send E-invoice via Peppol" link to send the invoice via the Peppol Network.

This streamlined process ensures efficient dispatch of invoices through the InvoiceNow system, enabling seamless transactions within the Peppol Network.

Figure

Fig 1: Sending InvoiceNow E-invoice