Sending of Customer Purchase Order Status: Difference between revisions
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Revision as of 16:04, 14 December 2025
Sending of Customer Purchase Order Status
Users can easily send the Sales Order (SO) status to the customer directly from the system.
- Navigate to Sales Mgt > Inquiry > Sales Order Inquiry and select the Sales Order for which you want to provide the status.
- Click on the pencil icon on the right of the selected SO. The Modify Sales Order page will be displayed.
- At the top right of the page, locate the Status pull-down menu and select the appropriate standard response.
- Click on Commit Order Changes.
- On the confirmation page, select the option Send the Sales Order Status. The system will then trigger the process to send the status update to the customer.
Go to next topic: Send Invoices to Government