Sending of Customer Purchase Order Status: Difference between revisions
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# Navigate to '''Sales Mgt > Inquiry > Sales Order Inquiry''' and select the Sales Order for which you want to provide the status. | # Navigate to '''Sales Mgt > Inquiry > Sales Order Inquiry''' and select the Sales Order for which you want to provide the status. | ||
# Click on the pencil icon on the right of the selected SO. The '''Modify Sales Order''' page will be displayed. | # Click on the pencil icon on the right of the selected SO. The '''Modify Sales Order''' page will be displayed. (See Fig 1) | ||
# At the top right of the page, locate the '''Status''' pull-down menu and select the appropriate standard response. | # At the top right of the page, locate the '''Status''' pull-down menu and select the appropriate standard response. | ||
# Click on '''Commit Order Changes'''. | # Click on '''Commit Order Changes'''. | ||
# On the confirmation page, select the option '''Send the Sales Order Status'''. The system will then trigger the process to send the status update to the customer. | # On the confirmation page, select the option '''Send the Sales Order Status'''. The system will then trigger the process to send the status update to the customer. | ||
[[File:SO status.png|none|thumb|800x800px]] | [[File:SO status.png|none|thumb|800x800px|Fig 1]] | ||
Go to next topic: [[Send Invoices to Government]] | Go to next topic: [[Send Invoices to Government]] | ||
Revision as of 16:20, 14 December 2025
Sending of Customer Purchase Order Status
Users can easily send the Sales Order (SO) status to the customer directly from the system.
- Navigate to Sales Mgt > Inquiry > Sales Order Inquiry and select the Sales Order for which you want to provide the status.
- Click on the pencil icon on the right of the selected SO. The Modify Sales Order page will be displayed. (See Fig 1)
- At the top right of the page, locate the Status pull-down menu and select the appropriate standard response.
- Click on Commit Order Changes.
- On the confirmation page, select the option Send the Sales Order Status. The system will then trigger the process to send the status update to the customer.
Go to next topic: Send Invoices to Government