Cessation Of Services: Difference between revisions
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## The service will be resumed, and the hosting will be renewed from the '''last expiry date'''. | ## The service will be resumed, and the hosting will be renewed from the '''last expiry date'''. | ||
## If the fee is not paid within 90 days, the terms will automatically fall under the conditions of '''Stopping Hosting and All Services'''. | ## If the fee is not paid within 90 days, the terms will automatically fall under the conditions of '''Stopping Hosting and All Services'''. | ||
=== '''Stopping Hosting and All Services'''=== | |||
# '''Within 90 Days of Expiry:''' | |||
## Your system will remain on the hosting server for '''90 days''' after the expiry date. | |||
##During this period, you can request a '''reinstatement''' by paying the hosting fee. | |||
## The hosting will be renewed from the '''last expiry date'''. | |||
# '''After 90 Days of Expiry:''' | |||
## The system will be '''archived''' to avoid incurring additional hosting charges from the service provider. | |||
## If reinstatement is required: | |||
### A '''technical fee''' will apply for server reconfiguration, system reinstallation, and database setup. | |||
### The current reinstatement fee is '''$2,800''', in addition to a '''1-year hosting fee'''. | |||
### The renewed system will be valid for '''one year from the activation date''' (not from the last expiry date). | |||
== Data Management Policies == | == Data Management Policies == | ||
Latest revision as of 12:19, 18 December 2024
Cessation of Services
Actions Required for Termination or Late Payment
Failure to Pay Hosting Fee Before Expiry
- Pay the hosting fee within 90 days after the expiry date.
- The service will be resumed, and the hosting will be renewed from the last expiry date.
- If the fee is not paid within 90 days, the terms will automatically fall under the conditions of Stopping Hosting and All Services.
Stopping Hosting and All Services
- Within 90 Days of Expiry:
- Your system will remain on the hosting server for 90 days after the expiry date.
- During this period, you can request a reinstatement by paying the hosting fee.
- The hosting will be renewed from the last expiry date.
- After 90 Days of Expiry:
- The system will be archived to avoid incurring additional hosting charges from the service provider.
- If reinstatement is required:
- A technical fee will apply for server reconfiguration, system reinstallation, and database setup.
- The current reinstatement fee is $2,800, in addition to a 1-year hosting fee.
- The renewed system will be valid for one year from the activation date (not from the last expiry date).
Data Management Policies
- We do not alter your data and leave it under your control before the hosting expiry.
- Upon request, we can provide a free export of your General Ledger, customer master, supplier, and product master data in a standard spreadsheet format after the expiry.
- Important:
- Free exports are provided only upon friendly requests. Hostile demands or requests will not be entertained.
- If the data size exceeds system capabilities, certain years of data may need to be closed to enable a successful export.
- For custom formats, assistance can be provided for an additional fee based on complexity.
- Important:
Contact Highnix for Assistance
- Email: [email protected]
- WhatsApp: +6584602283