Receiving Invoice Response from Customer

When user sent an Invoice to the customer who is also an InvoiceNow participant and the system is an IMDA accredicted InvoiceNow system, the customer can send a invoice status to the user via the system.

1. In Highnix ERP, this can be easily obtained by navigating to Sales Mgt, Peppol-Sales, Invoice Response From Customer (See Fig 1). Select the date range and then click on the "Invoice Respnse Download" button.
2. The Invoice Responses including the codes, status reasons, the ID etc will be displayed. (please note that a request is considered an InvoiceNow transmission which may incur transmission cost after 31 Mar 2027).
3. Below are the invoice response codes and its meaning may be received:
   1. AB – Message Acknowledged
   2. IP – In Process
   3. UQ – Under Query
   4. CA – Conditionally Accepted
   5. RE – Rejected
   6. AP – Accepted
   7. PD – Paid
4. User need to take necessary actions according to the code and the status reasons to take necessary actions. If there is any technical issues which cannot be resolved, please contact Highnix support team at the contact page

Fig 1

Go to InvoiceNow - Advance Ordering