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== Welcome to Highnix Online Support And Documentation ==


==<span style="color:black;font-weight: bold; font-size: 110%">About this Online Manual (For Accounting and ERP)</span>==
=== Contact: ===
:* WhatsApp: +65-8460 2283 (<nowiki>https://wa.me/6584602283</nowiki>)
:* Voice:  +65-8912 8747 / +65-6214 1157
:* [https://www.highnix.com/contact-us/ Online Contact form:  https://www.highnix.com/contact-us/]


*  '''This Online Help/User Guide is NOT a training manual.  It is NOT for training users to become an Accountant or ERP specialist.'''  It is to provide a quick access for help when the users encounter issues with using the ERP, accounting system and the POS.  Of course, if the answers are not available here, users can always write to us at [mailto:[email protected]| [email protected]].
=== '''Online Manual Table of Content:''' ===
*  '''This online Help/User Guide is constantly updated.''': It may appear to users that this document is not completed as some of the subjects have no links.  Yes, what you see is the structure of this guide and they are being updated every now and then.
'''At any page, click the Highnix logo or Home on the left to go back to the Home Page.'''
*  In the guide, please note that we use the following conventions:
** '''''<span style="color:blue">User or Users</span>''''': this refer to the users of the system.  We do not use the word "Customer" because we refer "Customer" as our user's customer.
** '''''<span style="color:blue">Flow Charts</span>''''': The flow charts as shown in the Process Flow will help users to have a overview of the steps of what they are supposed to do when they want to perform certain task or transactions.  Each of the flow chart comes with links that zoom in to detail steps and explanations.
** '''''<span style="color:blue">Screen shots</span>''''':  We use screen shots as necessary and provide explanation of each field items as much as possible.  As there are many field items which may have shown in some other screens, user could use <span style="color:green">'''search'''</span> to look for them.  In any case, the field items are simple and easy to understand.
** '''''<span style="color:blue">Search</span>''''': It may be faster for user to use <span style="color:blue">'''Search'''</span> function as can be found on the top right corner on every page.  When use, it will search through the entire guide for the pattern.  Once it is found, just follow the links and you may find your answers there.
** '''''<span style="color:blue">FAQ or Frequently Asked Questions</span>''''':  This is a very useful section.  This is the section that list the issues or questions encountered by the users. The list will be updated when we receive question and feel that it is worth to share with the rest of the users.
**'''''<span style="color:blue">Error Codes</span>''''':  This section is a collection of all different error codes users encountered with suggested
** ''''''<span style="color:blue">[http://www.highnix.com/?page_id=53| Contact Us]</span>''''': If there is any issues/questions that you cannot find in this guide, please feel free to write to us.  We will try our best to answer and get back to you as soon as possible.


*  Click on the section on the left menu that relevant to what you want to find out or Click on the Process Flow that is relevant and on the page of each flow there will be links to further help you on understanding and using the system.
'''Subject Category:''' This is organized according to the function tabs menu. It includes useful information and tips.
*  Please read the "'''Note:'''" section first
*  You may search for possible answers using the "Search" function above.
*  Commonly known data fields such as telephone number, email or commonly known fields will not be further explained.
*  If you cannot find an answer you need, please contact us and we are happy to help.


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__FORCETOC__
{| class="wikitable sortable mw-collapsible"


==<span style="color:black;font-weight: bold; font-size: 110%">How To Use this Online Manual</span>==
|+
!
!Subject
!Subject Category
!Topics
|-
|■
|[[About this Help]]
|
|
|-
|
|
|''Info:''
|[[How to use help|How to Use Help?]]
|-
|■
|[[General]]
|
|
|-
|
|
|''Info:''
|[[Read Me First|<span style="color:blue" "font:bold">'''Read Me First (Must Read)'''</span>]]
|-
|
|
|
|[[Why Highnix ERP|Why Highnix ERP?]]
|-
|
|
|
|[[Read Me First#do and do not|DO and DON'T]]
|-
|
|
|
|[[General#General Form|Form]]
|-
|
|
|''Implementation''
|[[System Implementation and Deployment Preparation]]
|-
|
|
|
|[[System Setup]]
|-
|
|
|
|[[Data Migration and Initial Setup]]
|-
|
|
|
|Training
|-
|
|
|
|Application Programming Interface (API) (Coming)
|-
|■
|[[Inventory and Product Mgt]]
|
|
|-
|
|
|''Info:''
|[[Handling the Landing Cost of Products Purchased]]
|-
|
|
|
|Batch/Expiry Date Selection
|-
|
|
|
|[[Report: Stock Check Sheets]]
|-
|
|
|''Transactions:''
|[[Inventory Location Transfers]]
|-
|
|
|''Maintenance:''
|[[Add and Edit Items]]
|-
|
|
|''Pricing:''
|[[Selling Price|Selling Price (Price Book)]]
|-
|
|
|
|[[Buying Price]]
|-
|
|
|
|[[Standard Cost]]
|-
|■
|[[Sales Management]]
|
|
|-
|
|
|''Info:''
|[[Generic Sales Flow]]
|-
|
|
|
|[[Useful Tips - Sales]]
|-
|
|
|''Transactions:''
|[[Quotation]]
|-
|
|
|
|[[Sales Order]]
|-
|
|
|
|[[Sales Delivery]]
|-
|
|
|
|[[Sales Invoice]]
|-
|■
|Purchase Management
|
|
|-
|
|
|''info:''
|
|-
|■
|[[Finance Management]]
|
|
|-
|
|
|''info:''
|[[Finance Management|About Finance Management]]
|-
|
|
|
|[[Foreign Currency Revaulation]]
|-
|
|
|
|[[Differences of Various Payment Types]]
|-
|
|
|
|[[Journal Inquiry]]
|-
|
|
|''Transactions:''
|[[General Receipt]]
|-
|
|
|
|[[Receive Customer Payment]]
|-
|
|
|
|[[Allocate Customer Payment or Credit Note]]
|-
|
|
|
|[[Finance Management#Fixed Asset Management|Fixed Asset Management]]
|-
|
|
|
|[[Add and Edit Currencies|Add and Edit Currency]]
|-
|
|
|
|[[Update Exchange Rates Table|Update Exchange Rates]]
|-
|■
|InvoiceNow
|''General''
|[[InvoiceNow Setup]]
|-
|
|
|
|[[Activation of C5 Submission for GST]]-registered Businesses
|-
|
|
|
|[[Extraction and Packaging of Invoice Data]]
|-
|
|
|
|[[Invoice Data Submission through APs]]
|-
|
|
|
|[[Reporting & Reconciliation]]
|-
|
|
|''Peppol-sales''
|[[Sending InvoiceNow To Customers]]
|-
|
|
|
|[[Receiving InvoiceNow from Suppliers]]
|-
|
|
|
|
|-
|■
|Dimension Management
|
|
|-
|
|Extension Module
|
|
|-
|■
|Setup
|
|[[Data Migration and Initial Setup]]
|-
|
|
|
|[[System and General GL]]
|-
|
|API
|
|
|-
|■
|[[HR Processes with QuickHR|HRMS]]
|
|[[QuickHR Integration Settings]]
|-
|■
|FAQ / How To?
|GST
|[[FAQ / How To?|GST]]
|-
|
|
|
|[[Add GST Tax Type]]
|-
|
|
|
|[[Sales of Vouchers]]
|-
|
|
|Sales
|[[How to create water mark]]?
|-
|
|
|Termination
|[[Cessation Of Services]]
|-
|■
|[[Error Codes]]
|
|[[Error codes explain dolution|Error Codes Explanation and Solution]]
|}


This online manual has a navigation sidebar on the left with the main categories and sub-categories. You can only click on the sub-categories to zoom in to the respective topics.  For example, if you want to know more about something related to Finance, then on the left hand menu, just expand it and you will see the relevant topics which prefixed with ">>".
----
===Frequently Asked Questions (FAQ) and How To===
The FAQ is a collection of all the questions commonly asked by our users or some specific questions which are rarely asked but they are important to share with other users.  There are users ask "How to create a Quotation".  Such question will be grouped under the "FAQ / How To".
----
===Error Codes===
In the Highnix ERP system, Error Codes serve as indicators of common issues or warnings that appear on the user interface when certain unauthorized or invalid actions are attempted. These error messages are crucial for maintaining data integrity and ensuring the smooth operation of the system.
Example Error Message:
'''''Error Message: This document cannot be processed due to insufficient quantities for marked items.'''''
This error message may appear when a user attempts to process a delivery but there is an inadequate stock of one or more products required for the transaction. Unless the system configuration permits negative inventory, such transactions are prohibited to safeguard the accuracy of your system data.
Understanding Error Codes:
# Identification: Error codes are typically accompanied by a brief description or message that provides insights into the nature of the issue. Users can use this information to diagnose and address the problem effectively.
# Preventing Data Inconsistencies: Highnix ERP's error codes are designed to prevent actions that could lead to data inconsistencies or inaccuracies within the system. For instance, disallowing transactions with insufficient stock helps maintain precise inventory records.
# Customization: Depending on the system configuration, certain error codes and their associated actions may be customizable to align with your specific business rules and requirements.
# Resolution: Error codes often guide users toward the steps they need to take to resolve the issue. This may include adjusting quantities, seeking managerial approvals, or following other predefined processes.
By understanding and appropriately responding to these error codes, users can ensure the integrity of their data and enhance the efficiency and reliability of the Highnix ERP system.
----
----

Latest revision as of 14:07, 26 March 2025

Welcome to Highnix Online Support And Documentation

Contact:

Online Manual Table of Content:

At any page, click the Highnix logo or Home on the left to go back to the Home Page.

Subject Category: This is organized according to the function tabs menu. It includes useful information and tips.


Subject Subject Category Topics
■ About this Help
Info: How to Use Help?
■ General
Info: Read Me First (Must Read)
Why Highnix ERP?
DO and DON'T
Form
Implementation System Implementation and Deployment Preparation
System Setup
Data Migration and Initial Setup
Training
Application Programming Interface (API) (Coming)
■ Inventory and Product Mgt
Info: Handling the Landing Cost of Products Purchased
Batch/Expiry Date Selection
Report: Stock Check Sheets
Transactions: Inventory Location Transfers
Maintenance: Add and Edit Items
Pricing: Selling Price (Price Book)
Buying Price
Standard Cost
■ Sales Management
Info: Generic Sales Flow
Useful Tips - Sales
Transactions: Quotation
Sales Order
Sales Delivery
Sales Invoice
■ Purchase Management
info:
■ Finance Management
info: About Finance Management
Foreign Currency Revaulation
Differences of Various Payment Types
Journal Inquiry
Transactions: General Receipt
Receive Customer Payment
Allocate Customer Payment or Credit Note
Fixed Asset Management
Add and Edit Currency
Update Exchange Rates
■ InvoiceNow General InvoiceNow Setup
Activation of C5 Submission for GST-registered Businesses
Extraction and Packaging of Invoice Data
Invoice Data Submission through APs
Reporting & Reconciliation
Peppol-sales Sending InvoiceNow To Customers
Receiving InvoiceNow from Suppliers
■ Dimension Management
Extension Module
■ Setup Data Migration and Initial Setup
System and General GL
API
■ HRMS QuickHR Integration Settings
■ FAQ / How To? GST GST
Add GST Tax Type
Sales of Vouchers
Sales How to create water mark?
Termination Cessation Of Services
■ Error Codes Error Codes Explanation and Solution
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