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== Welcome to Highnix Online Support And Documentation ==


=== Contact: ===
:* WhatsApp:  +65-8460 2283 (<nowiki>https://wa.me/6584602283</nowiki>)
:* Voice:  +65-8912 8747 / +65-6214 1157
:* [https://www.highnix.com/contact-us/ Online Contact form:  https://www.highnix.com/contact-us/]


=== '''Online Manual Table of Content:''' ===
'''At any page, click the Highnix logo or Home on the left to go back to the Home Page.'''


==<span style="color:black;font-weight: bold; font-size: 110%">About this Online Manual (For Accounting and ERP)</span>==
'''Subject Category:''' This is organized according to the function tabs menu. It includes useful information and tips.


*  '''This Online Help/User Guide is NOT a training manual.  It is NOT for training users to become an Accountant or ERP specialist.'''  It is to provide a quick access for help when the users encounter issues with using the ERP, accounting system and the POS.  Of course, if the answers are not available here, users can always write to us at [mailto:[email protected]| [email protected]].
__FORCETOC__
*  '''This online Help/User Guide is constantly updated.''': It may appear to users that this document is not completed as some of the subjects have no links.  Yes, what you see is the structure of this guide and they are being updated every now and then.
{| class="wikitable sortable mw-collapsible"
*  In the guide, please note that we use the following conventions:
** '''''<span style="color:blue">User or Users</span>''''': this refer to the users of the system.  We do not use the word "Customer" because we refer this to our user's customer.
** '''''<span style="color:blue">Flow Charts</span>''''': The flow charts as shown in the Process Flow will help users to have a overview of the steps of what they are supposed to do when they want to perform certain task or transactions.  Each of the flow chart comes with links that zoom in to detail steps and explanations.
** '''''<span style="color:blue">Screen shots</span>''''':  We use screen shots and provide explanation of each field items as much as possible.  As there are many field items may have shown in some other screens, user could use <span style="color:green">'''search'''</span> to look for them.  In any case, the field items are simple and easy to understand.
** '''''<span style="color:blue">Search</span>''''': It may be faster for user to use <span style="color:blue">'''Search'''</span> function as can be found on the top right corner on every page.  When use, it will search through the entire guide for the pattern.  Once it is found, just follow the links and you may find your answers there.
** '''''<span style="color:blue">FAQ or Frequently Asked Questions</span>''''':  This is a very useful section.  This is the section that list the issues or questions encountered by the users. The list will be updated when we receive question and feel that it is worth to share with the rest of the users.
** ''''''<span style="color:blue">[http://www.highnix.com/?page_id=53| Contact Us]</span>''''': If there is any issues/questions that you cannot find in this guide, please feel free to write to us.  We will try our best to answer and get back to you as soon as possible.


*  Click on the section on the left menu that relevant to what you want to find out or Click on the Process Flow that is relevant and on the page of each flow there will be links to further help you on understanding and using the system.
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*  Please read the "'''Note:'''" section first
!
*  You may search for possible answers using the "Search" function above.
!Subject
*  Commonly known data fields such as telephone number, email or commonly known fields will not be further explained.
!Subject Category
*  If you cannot find an answer you need, please call our Authorized Distributor or our Account Partners for help.
!Topics
**  Authorized Distributor: Iconium Technologies Pte Ltd.
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**  Value Added Reseller: Ideal Enterprise Distribution Pte Ltd.
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|[[About this Help]]
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|''Info:''
|[[How to use help|How to Use Help?]]
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|[[General]]
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|''Info:''
|[[Read Me First|<span style="color:blue" "font:bold">'''Read Me First (Must Read)'''</span>]]
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|[[Why Highnix ERP|Why Highnix ERP?]]
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|[[Read Me First#do and do not|DO and DON'T]]
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|[[General#General Form|Form]]
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|''Implementation''
|[[System Implementation and Deployment Preparation]]
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|[[System Setup]]
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|[[Data Migration and Initial Setup]]
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|Training
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|Application Programming Interface (API) (Coming)
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|[[Inventory and Product Mgt]]
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|''Info:''
|[[Handling the Landing Cost of Products Purchased]]
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|Batch/Expiry Date Selection
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|[[Report: Stock Check Sheets]]
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|''Transactions:''
|[[Inventory Location Transfers]]
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|''Maintenance:''
|[[Add and Edit Items]]
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|''Pricing:''
|[[Selling Price|Selling Price (Price Book)]]
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|[[Buying Price]]
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|[[Standard Cost]]
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|[[Sales Management]]
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|''Info:''
|[[Generic Sales Flow]]
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|[[Useful Tips - Sales]]
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|''Transactions:''
|[[Quotation]]
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|[[Sales Order]]
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|[[Sales Delivery]]
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|[[Sales Invoice]]
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|Purchase Management
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|''info:''
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|[[Finance Management]]
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|''info:''
|[[Finance Management|About Finance Management]]
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|[[Foreign Currency Revaulation]]
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|[[Differences of Various Payment Types]]
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|[[Journal Inquiry]]
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|''Transactions:''
|[[General Receipt]]
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|[[Receive Customer Payment]]
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|[[Allocate Customer Payment or Credit Note]]
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|[[Finance Management#Fixed Asset Management|Fixed Asset Management]]
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|[[Add and Edit Currencies|Add and Edit Currency]]
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|[[Update Exchange Rates Table|Update Exchange Rates]]
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|InvoiceNow
|''General''
|[[InvoiceNow Setup]]
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|[[Activation of C5 Submission for GST]]-registered Businesses
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|[[Extraction and Packaging of Invoice Data]]
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|[[Invoice Data Submission through APs]]
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|[[Reporting & Reconciliation]]
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|''Peppol-sales''
|[[Sending InvoiceNow To Customers]]
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|[[Receiving InvoiceNow from Suppliers]]
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|Dimension Management
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|Extension Module
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|Setup
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|[[Data Migration and Initial Setup]]
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|[[System and General GL]]
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|API
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|[[HR Processes with QuickHR|HRMS]]
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|[[QuickHR Integration Settings]]
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|FAQ / How To?
|GST
|[[FAQ / How To?|GST]]
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|[[Add GST Tax Type]]
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|[[Sales of Vouchers]]
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|Sales
|[[How to create water mark]]?
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|Termination
|[[Cessation Of Services]]
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|[[Error Codes]]
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|[[Error codes explain dolution|Error Codes Explanation and Solution]]
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==<span style="color:black;font-weight: bold; font-size: 110%">How To Use this Online Manual</span>==
This online manual has a navigation sidebar with the main categories and sub-categories. You can only click on the sub-categories to zoom in to the respective topic.
[[File:Wikihelphow-160605.jpg|border|220px]]
===Process Flow Chart===
A flow diagram is better than thousands of words.  The diagram is a simplified process flow where you could follow so as to perform the functions.  For example, you can click on the "Sales Main Flow Chart" and follow the steps to perform the sales step to capture sales data, generate sales order, Delivery and invoices.  On top of the page is the reference number of the flow shapes and it has a link to the detail page.  You should get more information if you need to by clicking on the links.
[[File:Wikihelphow1-160605.jpg|border|800px]]
===Department Manual===
The Department Manual is a list of relevant user manual explaining the data field, the usage, important notes and the purpose of each of the functions.
===Frequently Asked Questions (FAQ)===

Latest revision as of 14:07, 26 March 2025

Welcome to Highnix Online Support And Documentation

Contact:

Online Manual Table of Content:

At any page, click the Highnix logo or Home on the left to go back to the Home Page.

Subject Category: This is organized according to the function tabs menu. It includes useful information and tips.


Subject Subject Category Topics
About this Help
Info: How to Use Help?
General
Info: Read Me First (Must Read)
Why Highnix ERP?
DO and DON'T
Form
Implementation System Implementation and Deployment Preparation
System Setup
Data Migration and Initial Setup
Training
Application Programming Interface (API) (Coming)
Inventory and Product Mgt
Info: Handling the Landing Cost of Products Purchased
Batch/Expiry Date Selection
Report: Stock Check Sheets
Transactions: Inventory Location Transfers
Maintenance: Add and Edit Items
Pricing: Selling Price (Price Book)
Buying Price
Standard Cost
Sales Management
Info: Generic Sales Flow
Useful Tips - Sales
Transactions: Quotation
Sales Order
Sales Delivery
Sales Invoice
Purchase Management
info:
Finance Management
info: About Finance Management
Foreign Currency Revaulation
Differences of Various Payment Types
Journal Inquiry
Transactions: General Receipt
Receive Customer Payment
Allocate Customer Payment or Credit Note
Fixed Asset Management
Add and Edit Currency
Update Exchange Rates
InvoiceNow General InvoiceNow Setup
Activation of C5 Submission for GST-registered Businesses
Extraction and Packaging of Invoice Data
Invoice Data Submission through APs
Reporting & Reconciliation
Peppol-sales Sending InvoiceNow To Customers
Receiving InvoiceNow from Suppliers
Dimension Management
Extension Module
Setup Data Migration and Initial Setup
System and General GL
API
HRMS QuickHR Integration Settings
FAQ / How To? GST GST
Add GST Tax Type
Sales of Vouchers
Sales How to create water mark?
Termination Cessation Of Services
Error Codes Error Codes Explanation and Solution